Business conversation questions

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  • Do you run your own business, or would you like to do so?
  • What kind of people are good at business?
  • What do you think are/would be the advantages and disadvantages of being your own boss?
  • If you were the boss of the company, what would you change?
  • If you are presently self-employed - why did you decide to be so?
  • What do you have to do to become self-employed in your country?
  • If you are presently employed then describe your present boss.
  • What is a recession?
  • What businesses will do well during the recession?
  • What businesses will have the most problems during the recession?
  • Has your country experienced recession? Did it affect your company?
  • What is a pyramid scheme? Are they legal in your country?
  • To whom should business be most responsible - to their employees, their customers or their shareholders?
  • What are the problems and benefits associated with capitalism?
  • Do you think technology is a must to grow a business?

Customer service[edit]

  • Customer service is important for successful companies. Can you think of any companies with good or bad customer service? What is good or bad about their service?
  • What reputation for customer service do internet service providers and telephone companies have in your country?
  • If you have a complaint about a company how is it usually received in your country?
  • Writing letters of complaint is a favourite exam task. Have you ever actually written a letter of complaint? What was the result?
  • When you are using a company's customer service what do you expect from them? e.g. to be knowledgeable, courteous, responsive and timely or attentive.
  • Is the customer always right?

Monopolies and cartels[edit]

  • Are monopolies ever a good thing?
  • Are government monopolies acceptable but private ones not?
  • What do you think about cartels (situations where a group of independent companies works together to control a market)?
  • What is your opinion of OPEC?
  • Do countries have the right to do what they like with their oil?
  • Why not have other cartels for wood, copper, and gas?

Business ethics[edit]

  • Would you ever date a co-worker or your boss?
  • What do you understand by the term 'business ethics'?
  • Can you think of any companies or business which would be considered ethical or unethical? Which ones and why?
  • If you received a very good salary would you be prepared to work for a tobacco company or for a company which damaged the environment?
  • What would you do if you discovered that your company was stealing vast amounts of client or government money?
  • Is making money the only thing a company should be concerned about? If not, what else should companies be concerned about?


  • Is there a particular company you would like to be a part of? Why?
  • Is there a particular company you would definitely not want to be a part of? Why?
  • Would you prefer to work in a large international company or a small local company? Why?
  • Which type of company do you think treats their staff better - small family companies or big international ones?
  • How would you feel if your company asked you to move to a different country to help your career?

See also[edit]

External links[edit]

Business conversation questions may also be found at the following external links: